PRODUCT INFO
The spark arrestor is installed at the bottom of the pipe, with the mesh dome facing down into the stove. The spark arrestor will replace the stainless steel band at the bottom of the pipe.
We don’t include a paper copy or installation manual with our products. We do hovever have instructional videos that take you through how to put a stove and pipe together. You can watch the videos in our tutorials page.
The baffle needs to be installed in the stove prior to putting the top plate on. You will not be able to install the baffle through the door after the stove is assembled. Once you place the baffle in the stove you can place the top plate on the stove. Note: it may take some wiggling the first time you assemble, the baffle needs to sit in between the body and plate and sometimes it takes some gentle coaxing. You can see an instructional video showing you how to install the baffle on our tutorials page.
We recommend a pipe which extends around 2 feet above the peak of your tent. When calculating how long of a stove pipe you need to order, take into account that the top of the stove sits 10-12″ above the ground. For example, if you have a tent with a peak 6′ high, we would recommend ordering a pipe 7′ long. A longer pipe also helps with a better draft. If you have a tent that is between pipe sizes, it is best to round up, it is easier to cut 6″ off the pipe if needed than to add 6″.
This question is extremely hard to answer as it depends on a long list of variables such as time of year, outside temperatures, what kind of wood you’re using, how important weight is to you, what you need the stove to accomplish, etc. If you send us an email with as much information in regards to the question above, we will offer our opinions to help with your decision. In general, the typical 2 – 3 person tents that are 8-11 feet in diameter and 6-7 feet high do best with our Large Tent Stove.
Again, this is a hard question to answer as it depends on many variables. Due to these variables which are out of our control, burn time is something we cannot guarantee. Customer feedback we have received has been very positive, and we feel our stoves will out-burn the competitors. On average, we would say if some decent fuel is used, the burn time would be between 1-2 hours. Some customers have told us they have gotten up to 4-5 hours (which is probably the top end of the XL stove if all variables are absolutely ideal).
The baffle sits fairly high in the stove, about 2.5″ from the top. You would rarely be able to stack wood this high in the stove, so using a baffle has little to no effect on the amount of fuel you can put in the stove.
ORDER INFO
Chances are good that we can. We typically have tents and stoves in stock and can usually get your order delivered in a few days, depending on where you are located. If your order is time sensitive contact us first to make sure we can get the order out to you before your trip.
We are a small, home based business, and because of this lead times depend on our schedule from week to week. Most of the time, all orders received through the week will ship out on Mondays. Sometimes we will ship a day early or a day late depending on our schedule. In busy seasons it is not uncommon for us to ship out twice a week. Most of the time, lead times end up being a few days. We try not to let our lead times extend past 5 business days.
If your order was damaged, or you received the wrong items, please contact us as soon as possible so we can resolve the issue.
If you contact us prior to your order shipping out, it would be no problem to cancel or modify your order. After the order ships modifications and returns are possible, but excess shipping charges are the responsibility of the customer.